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Customer reviews of Rivervale Approved Used Vehicles
At Rivervale Approved Used Vehicles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Rivervale Approved Used Vehicles
Based on 176 customer reviews
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5
Thanks for a flawless customer experience
By Charlotte V on 01 March 2021 | Verified purchase
Flawless customer experience from start to finish. I purchased my first car from Rivervale during lockdown. The team there endeavoured to make the whole process incredibly easy (we got an amazing deal on an amazing car!). They weren't pushy and they made sure we had all the info ahead of signing any paperwork. Highly recommend Rivervale. Thank you as well to the team who delivered the car to our door in perfect condition and on time. Highly recommend and we will be returning in the future.
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5
10 STARS ALL ROUND
By Felicity F on 26 February 2021 | Verified purchase
Absolutely seamless transaction from start to finish. Professional and courteous staff. Delivered a vehicle to me due to the current Covid-19 conditions - fully serviced, MOTd and sterilisation valeted all within five days of agreement to purchase and a 14 day cooling-off period due to no test drive. Absolutely the best garage I have ever dealt with would give 10 stars if I could!
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5
Great experience
By Fern D on 22 February 2021 | Verified purchase
All at Rivervale have been very helpful and always polite. Very satisfied with my experience and will continue to use the garage in the future.
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5
A fantastic car buying experience
By Luke E on 23 January 2021 | Verified purchase
Absolutely fantastic as always, everything is taken care of from the smallest detail, a fantastic way to purchase a car without the hassle and worries Riversale look after you from start to finish !! Thank you
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5
Good experience
By Melissa K on 06 January 2021 | Verified purchase
Had a really good experience, honest, fair and hassle free.
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5
Amazing service as aways!
By Jon O on 04 December 2020 | Verified purchase
Have dealt with Rivervale on numerous occasions, they never fail to disappoint. Service in excellent, i cant recommend them highly enough, nothing is a problem and aftersales care is second to none
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5
Recommend great service
By Christopher B on 03 December 2020 | Verified purchase
Enquired Wednesday an my new C43 AMG was delivered Saturday. Great service despite the Covid restrictions.
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5
BMW M4 Coupe
By Jon M on 04 November 2020 | Verified purchase
Fantastic service by Rivervale. Very professional, informative. Would definitely use these guys again. Sales were outstanding.
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5
Outstanding Service - Rivervale (Used Cars)
By Paz S on 16 October 2020 | Verified purchase
Our experience with Rivervale was brilliant, to say the least. We shopped about looking for the right car with the perfect deal and the team from Rivervale (used cars) made that happen. From the start - arranging a deal that suited our budget and then keeping us up to date about the progress of the car whilst it was being prepared for us and then even on collection day, The team were outstanding with their customer service. They explained everything we wanted to know and made sure we were satisfied with the car on the collection day. We liked the fact they weren't like the stereotype of a salesman trying to upsell us everything consistently. The V5 was not available on the day we collected the vehicle but they have promised and arranged for a new V5 to sent to us as soon as possible. We have a 6 months warranty but not had to use this as yet as the car was checked over thoroughly. We love our BMW we purchased from them, a good deal indeed!
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5
All pristine cars - Great customer service.
By Andy H on 07 October 2020 | Verified purchase
Spending a large amount of money is always painful but Rivervale helped make it as pleasant as possible. Once fully prepped and valeted my new car (6 years old) looks brand new. I certainly wouldn't have found anything in this condition buying privately and the cost was around £1K less than an official BMW dealer. I would have no problem in recommending Rivervale to anyone.