Customer reviews of Rivervale Approved Used Vehicles

By Bethany W on 10 July 2018 | Verified purchase

They listened to exactly what I wanted and managed to find a car that was spot on. Great customer service, they handled everything from start to finish and they had the car ready for me to drive away within 4 days! When I picked the car up, they went through every single control and answered any questions I had. They were not at any point pushy about anything and I was very confident in everything they said to me. Using Rivervale was a great experienced and I would and have recommended them to anyone.

Reply from Rivervale Approved Used Vehicles on 10/07/18

Hi Bethany, thank you very much for your excellent review. We really appreciate your loyal custom and look forward to helping you again in the future, best wishes David.

By Emma W on 10 July 2018 | Verified purchase

Couldn’t recommended Rivervale anymore. They helped me in every way they could and made getting my new car a stress free experience.

Reply from Rivervale Approved Used Vehicles on 11/07/18

Hi Emma, Thank you so much for the kind review and thank you for your business. Please let me know if I can assist you again in the future. Matt

By Chun W on 10 July 2018 | Verified purchase

Very friendly service provided to me from day 1. Thorough updates on progress as soon as the order was placed. Had the car for over one week now, and still provide the after service that I require.

Reply from Rivervale Approved Used Vehicles on 10/07/18

Hi Andy, thank you very much for your positive review, we really appreciate it. Please don't hesitate to get in touch when we can assist in the future. Best wishes David.

By Tony R on 10 July 2018 | Verified purchase

Excellent service from start to finish, Fair, reasonable and quick

Reply from Rivervale Approved Used Vehicles on 10/07/18

Thank you very much for your positive feedback. We really appreciate it . Thank you for your business and please feel free to contact us if we can help in the future, best wishes David.

By Matthew S on 11 June 2018 | Verified purchase

Decent main dealer type experience. Took care of number transfer, ran me through warranty and finance options if I had wanted them and car was ready to go on time

Reply from Rivervale Approved Used Vehicles on 20/06/18

Thank you for your positive feedback, very much appreciated. Please do not hesitate to contact me when we can help again. David

By Louise M on 11 June 2018 | Verified purchase

Five star service, it was really great experience buying from them. The car was at a competitive price, no high pressure sales and they were really friendly and knowledgeable. We also liked that we were able to take the car out for a test drive on our own with the children and car seats to get a really good feel for what it would be like owning the car. It came serviced, MOT’d and valeted to a very high standard.

Reply from Rivervale Approved Used Vehicles on 20/06/18

Thank you so much for your great review. Positive feedback is really appreciated by the team. Take care and please don't hesitate to contact me when we can help again. Best wishes David

By Arvin M on 11 June 2018 | Verified purchase

Rivervale in Portslade provided me with an outstanding purchase experience. From my first enquiry to handover, my questions and concerns were dealt with in a very professional manner. I was given an extended test drive and ample time to consider my purchase. All staff at the dealership are courteous and very responsive. I would highly recommend this dealership.

Reply from Rivervale Approved Used Vehicles on 20/06/18

Hi Arvin, thank you very much for your excellent review. You loyal custom is very much appreciated. Best wishes and keep in touch, David.

By Frans Z on 10 June 2018 | Verified purchase

The salesmen I dealt with is a very handsome and smart guy.He mad the transaction very easy as he was prepared when I arrived.

By Robert C on 08 June 2018 | Verified purchase

My initial enquiry was answered within 10 minutes which I was super impressed with and led to feel this place wanted my business. The salesman MJ (cant name individuals on here) was professional and didn't rush a fussy customer like me during the deal or on handover. The car was valeted to the highest standard and was worth the drive from Essex to Brighton. Very happy with car.

Reply from Rivervale Approved Used Vehicles on 12/06/18

Hi Robert, Firstly, thank you so much for your kind review and we are very pleased to hear you are very happy with the car. You have picked a lovely vehicle and we hope to see you again in the future. Matt

By Ruchika R on 04 June 2018 | Verified purchase

We had a great experience with Rivervale. The office is quite relaxed. The sales person explained the details of the car we were interested in buying. It was a no-pressure conversation and we got information about any issues with the car upfront. We were also informed about the warranty, service, Gap RTI and other options available for us to purchase. The car's alloy wheels and other cosmetics were refurbished prior to delivery. Very happy with Rivervale's attention to detail.

Reply from Rivervale Approved Used Vehicles on 05/06/18

Hi Ruchika, I am so pleased to hear you have had an excellent experience buying from us and it was a pleasure to meet you and your family. You have purchased a lovely vehicle and we hope to see you again in the future. Please call me directly should you need any assistance. Matt