Customer reviews of Rivervale Approved Used Vehicles

By Gareth W on 19 December 2018 | Verified purchase

The team at Rivervale made me feel welcome as soon as I entered the show room.I identified the type of cars I wanted and was shown cars which met my specification. The customer care was excellent from start to finish and cant recommend the team at Rivervale highly enough.

Reply from Rivervale Approved Used Vehicles on 21/01/19

Hi Gareth, Thanks so much for the kind review. Please let me know if you need any assistance in the future. Matt

By Michael C on 06 November 2018 | Verified purchase

Very professional and very easy to deal with. Took my through various cars and deals. I would use them again.

Reply from Rivervale Approved Used Vehicles on 21/01/19

Hi Michael, Thanks so much for the kind review. We look forward to hearing from you in the future! Matt

By Zulfi S on 01 November 2018 | Verified purchase

The car buying experience with Rivervale was a very pleasant one indeed. I found David who I dealt with very polite, calm and honest . There was no pressure applied and I was given plenty of time to look around, test drive the car and encouraged to ask any questions. I have now had the car for a few weeks and am very happy with my purchase. I would highly recommend Rivervale Used Vehicles.

Reply from Rivervale Approved Used Vehicles on 14/11/18

Good afternoon Zulfi, thank you so much for your positive feedback and kind words. Really glad you are enjoying your new car and please do not hesitate to contact me if we can help in the future. Best wishes David

By Paul H on 10 October 2018 | Verified purchase

Firstly I would recomend others to use rivervale. All of the staff were very helpful especially the gentlemen who sold my orange Mini Cooper 2015 in October 2018. He was informative and didn’t come across as desperate or pushy to sell. That’s the kind of selling I like to see. I hope he goes far. Time will tell if I need rivervalle with any after service issues that could occur but hopefully the car sold to me will not have issues and I don’t need to contact them. All I all I’m very happy with Rivervale. Thanks guys.

Reply from Rivervale Approved Used Vehicles on 10/10/18

Hi Paul, thank you very much for your excellent review, we all really appreciate it. Hope you continue to enjoy the Mini and please do not hesitate to contact us if we can help with anything in the future. Best wishes David

By Beverly R on 08 October 2018 | Verified purchase

Very professional approach and everything clearly explained. Friendly and non-pushy. Smoothly handled part-exchange of previous vehicle. Would recommend.

By Gregory H on 05 October 2018 | Verified purchase

Extremely good from start to finish. No sharks in sight

Reply from Rivervale Approved Used Vehicles on 10/10/18

Good morning Greg, thank you for your excellent review, much appreciated. Best wishes David

By George D on 03 October 2018 | Verified purchase

Easy and very friendly. The car was immaculate and the transaction was a 100% stress free

Reply from Rivervale Approved Used Vehicles on 10/10/18

Hi George, thank you very much for your positive feedback and five star review. Very much appreciated. Best wishes David

By Janette B on 17 September 2018 | Verified purchase

Courteous and professional.The whole process in buying my new car was easy, well informed and I’m delighted with my purchase.The salesperson was able to answer any questions asked. I was recommended Rivervale by my son who had purchased his new car recently.Happy to recommend others.

By Sachin M on 10 September 2018 | Verified purchase

Excellent, felt treated as not just a sales unit very refreshing. Rivervale could teach the main dealers a thing or two.

By Richard S on 07 September 2018 | Verified purchase

The salesman I dealt with, and his colleagues, at Rivervale are a breath of fresh air in an industry that has something of a reputation issue. From my first email enquiry to the day I received my car back (after an issue covered by their in-house warranty team) I have been very well looked after. If only all car dealers would emulate their can-do and approachable attitude! I’d love to name the individual who was outstanding in his service to me as a customer but the autotrader rules prevent it. I hope he sees this and knows who he is.

Reply from Rivervale Approved Used Vehicles on 07/09/18

Good morning Richard, thank you very much for your excellent review and positive feedback. We are all really glad you have enjoyed dealing with Rivervale. Please get in touch when we can help again !! Best wishes David