Customer reviews of Rivervale Approved Used Vehicles

By Robert J on 05 February 2018 | Verified purchase

Dealt with Matt at rivervale and my experience with him and the company was outstanding. Brought a used car from them and I was not disappointed! As described in the ad and would not hesitate to recommend to anyone. No pressure sale from the opening enquiry right through to handing over the keys. Big thanks to Matt who answered all our questions and dealt with the sale. 100% recommend!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Robert, Thanks so much for leaving your kind words. Glad to hear you're enjoying your new car and I hope to see you again in the future. Matt

By Stephen L on 31 January 2018 | Verified purchase

Excellent service. Knowledgeable, pleasant and thorough all the way through.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Stephen, thank you for your kind words and positive feedback. It really means a lot to all of us. Please do not hesitate to contact me if we can help in the future. Kind regards David

By Fay F on 16 January 2018 | Verified purchase

Helpful salesman. Sorted out problem after I bought the car without hassle.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Fay, Thanks very much for leaving your review. Sorry to hear you had a problem with your vehicle after your collection but I am glad we had got the issue rectified. Matt

By Emma T on 09 January 2018 | Verified purchase

I am very happy with the service I received from Rivervale. There was no pushy sale and I was able to inspect the car in my own time and take the vehicle out for a drive alone to get a real idea of how it drove. The staff are friendly, open and honest and it made a refreshing change from other Dealers I’ve used in the past. I would highly recommend Rivervale.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Emma, Thank you so much for leaving a review and your kind words are very much appreciated. We hope you enjoy your purchase and it'll be great to see you again in the future. Matt

By Roger H on 08 January 2018 | Verified purchase

Very friendly, efficient and hassle-free transaction.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Roger, Thanks very much for leaving your review and I am glad to hear that it was a smooth process. We hope to see you again in the future. Matt

By Tom C on 13 December 2017 | Verified purchase

Bought a used Audi A4 from rivervale and the service was superb. Rivervale and their staff did everything they could to make the experience of buying a new car easy and enjoyable. Even completing admin work of changing my personal plate from my trade in. Would definitely recommend.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Tom, Thanks so much for leaving your kind review, it was a pleasure to meet you. Hopefully see you sometime in the future! Matt

By Michael J on 06 December 2017 | Verified purchase

As a company we have used the guys at Rivervale for years and always received a top class service - this time i decided to order my new private car via Rivervale rather than use the normal Range Rover network - the guys sourced the car very quickly and efficiently and at better terms than i had expected and was indeed offered via the dealer network - an all round great service

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Mike, thank you very much for the kind words. We really appreciate your positive feedback and loyal custom over the years. Look forward to dealing with you again soon !! Kind Regards David

By Steven C on 04 December 2017 | Verified purchase

Very easy process, friendly and helpful staff. Car was as described, and ready for collection on time.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Steven, thank you very much for your positive feedback.It really means a lot to us. Please do not hesitate to contact me if I can be of any assistance in the future. David

By Louise H on 04 December 2017 | Verified purchase

Excellent sales and no pressure sell in a comfortable and well informed setting.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Louise, hope you are keeping well. Thank you so much for your kind words and positive feedback. Please don't hesitate to contact me when I can help again. Kind regards David

By Stuart B on 07 November 2017 | Verified purchase

We had contact with David Marsh who was courteous and very professional. He called us to make sure we were still ok to come to see the car and take it for a test drive because we were out of the local area. The whole buying process was very relaxed with no pressure from David, he was able to answer our questions and nothing was too much trouble. We collected the car last weekend and it was spotless inside and out, David took the time to show us the controls and features of the car before we left the dealership. David called us a few days after the purchase to make sure everything was ok and to contact him if we had any questions. Mr & Mrs Baynham. Bedfordshire

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hello Stuart, thank you so much for your kind words and positive feedback. Hope your new vehicle is still running well. Please don't hesitate to contact me when we can help again, kind regards David