Customer reviews of Rivervale Approved Used Vehicles

By Matthew S on 11 June 2018 | Verified purchase

Decent main dealer type experience. Took care of number transfer, ran me through warranty and finance options if I had wanted them and car was ready to go on time

Reply from Rivervale Approved Used Vehicles on 20/06/18

Thank you for your positive feedback, very much appreciated. Please do not hesitate to contact me when we can help again. David

By Louise M on 11 June 2018 | Verified purchase

Five star service, it was really great experience buying from them. The car was at a competitive price, no high pressure sales and they were really friendly and knowledgeable. We also liked that we were able to take the car out for a test drive on our own with the children and car seats to get a really good feel for what it would be like owning the car. It came serviced, MOT’d and valeted to a very high standard.

Reply from Rivervale Approved Used Vehicles on 20/06/18

Thank you so much for your great review. Positive feedback is really appreciated by the team. Take care and please don't hesitate to contact me when we can help again. Best wishes David

By Arvin M on 11 June 2018 | Verified purchase

Rivervale in Portslade provided me with an outstanding purchase experience. From my first enquiry to handover, my questions and concerns were dealt with in a very professional manner. I was given an extended test drive and ample time to consider my purchase. All staff at the dealership are courteous and very responsive. I would highly recommend this dealership.

Reply from Rivervale Approved Used Vehicles on 20/06/18

Hi Arvin, thank you very much for your excellent review. You loyal custom is very much appreciated. Best wishes and keep in touch, David.

By Frans Z on 10 June 2018 | Verified purchase

The salesmen I dealt with is a very handsome and smart guy.He mad the transaction very easy as he was prepared when I arrived.

By Robert C on 08 June 2018 | Verified purchase

My initial enquiry was answered within 10 minutes which I was super impressed with and led to feel this place wanted my business. The salesman MJ (cant name individuals on here) was professional and didn't rush a fussy customer like me during the deal or on handover. The car was valeted to the highest standard and was worth the drive from Essex to Brighton. Very happy with car.

Reply from Rivervale Approved Used Vehicles on 12/06/18

Hi Robert, Firstly, thank you so much for your kind review and we are very pleased to hear you are very happy with the car. You have picked a lovely vehicle and we hope to see you again in the future. Matt

By Ruchika R on 04 June 2018 | Verified purchase

We had a great experience with Rivervale. The office is quite relaxed. The sales person explained the details of the car we were interested in buying. It was a no-pressure conversation and we got information about any issues with the car upfront. We were also informed about the warranty, service, Gap RTI and other options available for us to purchase. The car's alloy wheels and other cosmetics were refurbished prior to delivery. Very happy with Rivervale's attention to detail.

Reply from Rivervale Approved Used Vehicles on 05/06/18

Hi Ruchika, I am so pleased to hear you have had an excellent experience buying from us and it was a pleasure to meet you and your family. You have purchased a lovely vehicle and we hope to see you again in the future. Please call me directly should you need any assistance. Matt

By Ben L on 04 June 2018 | Verified purchase

Had a great experience at Rivervale from start to finish. The team were communicative, patient and informative and I didn't feel pressured into the sale at all. Exemplary service.

Reply from Rivervale Approved Used Vehicles on 05/06/18

Hi Ben, Thanks so much for leaving your kind words and a 5 star rating, it was a pleasure to meet you. We hope you enjoy your Mercedes-Benz. Matt

By Mark B on 30 May 2018 | Verified purchase

From the moment I walked through the door was greeted by courteous and professional people, cannot recommend this garage enough.. thank you again for a great service.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Mark, Thanks very much for leaving your kind words and I am glad to hear you recieved a great service. We hope to see you again in the future. Matt

By Dean T on 24 May 2018 | Verified purchase

Brilliant professional service and very pleased with my car.

Reply from Rivervale Approved Used Vehicles on 31/05/18

Hi Dean, Thanks very much for your glowing review. We are always here if you need us. Matt Jones

By Kylie F on 22 May 2018 | Verified purchase

The most helpful car garage we went to whilst looking for our new car, The staff were so helpful and informative but never put any pressure on us to purchase until we were happy. Will definitly be using Rivervale again

Reply from Rivervale Approved Used Vehicles on 31/05/18

Hi Kylie, I am glad we were helpful and you didn't feel under pressure, that's how we like to do things! Matt Jones