Customer reviews of Rivervale Approved Used Vehicles

By Shaun A on 21 March 2018 | Verified purchase

From start to finish the experience was exceptional I saw The salesman on the Wednesday and he arranged that I had the car motd washed checked and all paperwork ready by the Friday at 11ock thanks for a great service will def be back in a year to change my car Shaun ashcroft

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Shaun, Thanks very much for your review, it is very much appreciated by everyone here at Rivervale. Please let us know if we can help you in the future! Matt

By Ross M on 15 March 2018 | Verified purchase

Thoroughly enjoyable experience. Professional, hassle free, good communication through-out. I was buying over the internet. Good video, photos and descriptions provided. Hassle free car purchase and exchange. Delivered the new vehicle to my door, drove away my old one and sent me the balance 5 days later. Excellent all-round service. Would recommend the team at Rivervale.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Ross, thank you very much for your kind words and positive feedback. We really appreciate it. Please do not hesitate to contact myself or any of the team if we can help in the future. Kind regards David

By Alison R on 14 March 2018 | Verified purchase

Great service from start to finish. I love my new car! Thank you.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Alison, Thanks very much for your review. Glad to hear you love your new car! Please let us know if we can be of assistance in the future. Matt

By Mark C on 12 March 2018 | Verified purchase

Used vehicle sales yards have long had somewhat of a bad reputation... Rivervale, I am pleased to say, does not live up to this stereotype! The staff are very friendly and helpful while at the same time are not pushy and over bearing. The test drive was a very pleasant experience whereby i was given the keys and the freedom to take the car and drive it till i was content! The sales team were very interested in what I required for a deal to be made and were happy to accommodate, even though the vehicle was already very well priced and positioned in the market! I would highly recommend Rivervale and it's staff for their professionalism and efforts to make the purchase experience as easy as possible!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Mark, thank you so much for your excellent review and positive feedback. We really appreciate it..Thank you for your business once again and please do not hesitate to contact us if we can help in the future, kind regards David

By Nikhil N on 07 March 2018 | Verified purchase

As soon as I got in contact with the used car sales team I had a feeling I would be well taken care of through out the process of purchasing the vehicle. I dealt with two individuals during the purchase, and both were easy to talk to and provided a welcoming and helpful service, email, on the phone and when I visited the dealership. I would recommend anyone to use Rivervale.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Nikhil, Thanks so much for your review. We hope to see you again in the future. Enjoy your C Class! Matt

By Neil T on 15 February 2018 | Verified purchase

Experience was very professional and personal, making the process of purchasing a vehicle stress-free

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Neil, Than ks very much for your kind review and I am pleased to hear we had made your experience stress-free. Please let me know if we can help you in the future. Matt

By Chris W on 13 February 2018 | Verified purchase

Excellent service throughout the whole purchase process

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Chris, Thanks very much for leaving your kind review. We hope you enjoy your new car. Matt

By Robert J on 05 February 2018 | Verified purchase

Dealt with Matt at rivervale and my experience with him and the company was outstanding. Brought a used car from them and I was not disappointed! As described in the ad and would not hesitate to recommend to anyone. No pressure sale from the opening enquiry right through to handing over the keys. Big thanks to Matt who answered all our questions and dealt with the sale. 100% recommend!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Robert, Thanks so much for leaving your kind words. Glad to hear you're enjoying your new car and I hope to see you again in the future. Matt

By Stephen L on 31 January 2018 | Verified purchase

Excellent service. Knowledgeable, pleasant and thorough all the way through.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Stephen, thank you for your kind words and positive feedback. It really means a lot to all of us. Please do not hesitate to contact me if we can help in the future. Kind regards David

By Fay F on 16 January 2018 | Verified purchase

Helpful salesman. Sorted out problem after I bought the car without hassle.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Fay, Thanks very much for leaving your review. Sorry to hear you had a problem with your vehicle after your collection but I am glad we had got the issue rectified. Matt