Customer reviews of Rivervale Approved Used Vehicles

By Craig J on 16 September 2017 | Verified purchase

This was a fantastic experience buying an approved used car. The guy I dealt with was a top salesman and very interpersonal / friendly. The whole dealership is professional, honest and welcoming. They also did a great deal on the protection for bodywork / interior treatment. I would 100% buy from them again and recommend to others. The used car I got was mint (3 year old - BMW 220i sport) and you couldn't tell it apart from a bran new car. Go visit this place, you won't regret it :)

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Craig, I am very pleased you have received an excellent experience with ourselves and it was a pleasure meeting you. We hope you enjoy your new 2 series and look forward to seeing you in the future. Matt

By Liam M on 14 September 2017 | Verified purchase

Rivervale for being attentive, knowledgeable and friendly staff, making the process of buying a new used car quick and easy. Highly recommended.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Liam, Thanks very much for your kind review and I am pleased to hear we have provided an excellent service. We hope to see you again in the future. Matt

By Jayne H on 12 August 2017 | Verified purchase

Excellent service start to finish, Matt Jones was always courteous and helpful and assisted us where we needed it. The whole company is very professional and we would definitely and in fact have already recommended them.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Jayne, Thanks so much for your review and thanks so much for already recommending us. Your review and custom is very much appreciated and we hope to see you again in the future. Matt

By Kim F on 10 August 2017 | Verified purchase

Very pleased with my new car and we had great service from Matt.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Kim, Thanks very much for leaving an excellent review, it is very much appreciated and I am glad I provided a great service. We hope you are enjoying your car. Matt

By Ginette R on 02 August 2017 | Verified purchase

Great service from start to finish from Rivervale. Friendly, professional and no hard sell, they let me take my time on a solo test drive, answered all my questions, and were generally very pleasant to deal with. I would like to thank Matt Jones and his colleague Neil for their exemplary customer service. I am thrilled with my 'Storm Blue' 2015 Ford Fiesta, thanks guys!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Ginette, I am pleased we have provided a great service for you. Your review and kind words are very much appreciated. We hope to see you again in the future. Matt

By Brandon F on 29 July 2017 | Verified purchase

Rivervale we're nothing but great from the beginning from quoting me for the car and then until picking it up! Matt was amazing throughout and gave me all the help I needed and got me an amazing deal so I would 100% recommend anyone going there to find the right car!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Brandon, Thanks very much for your kind review, it was a pleasure to meet you. Please let me know if I/we can assist you in the future. Matt

By Mats K on 10 May 2017 | Verified purchase

I used Rivervale Approved Used Vehicles when buying my new car, and I am very happy with the service provided. The communication, availability and ability to achieve customer satisfaction goes well beyond the norm. My special thanks to Matt who has helped me with numerous emails and questions, always in a timely and polite manner.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Mats, Thank you very much for your kind words and I am pleased to hear you are very happy. You have purchased a lovely vehicle and we hope to see you again in the future for your next car purchase. Matt

By Lee A on 07 May 2017 | Verified purchase

Excellent service, Matt Jones was very professional I'm now the proud owner of a Megane RS.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Lee, Thank you so much for leaving a 5 star review. I hope you are enjoying your new car and please let me know if I can assist you in the future. Matt

By Keith M on 06 May 2017 | Verified purchase

Great place to buy a car, very proffessional outfit with a lovely modern showroom, great custoner service & i love my new car, would definately look them up next time im looking.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Keith, I am very pleased to hear you have received great customer service and we hope you are enjoying your new car. Matt

By Jim K on 13 April 2017 | Verified purchase

Efficient, professional outfit with very helpful sales staff, instilled a comfortable feeling that we were buying with confidence. Quality cars on display in a impressive building.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Jim, Thank you so much for leaving a 5 star review, it is very much appreciated and it was a pleasure to meet you. Matt