Customer reviews of Rivervale Approved Used Vehicles

By James B on 25 July 2020 | Verified purchase

Very helpful all the way through the process, keeping my updated and friendly and knowledgeable staff.

Reply from Rivervale Approved Used Vehicles on 27/07/20

Thank you for your 5 Star Review James! I hope you enjoy your new car! Jack

By David T on 15 June 2020 | Verified purchase

The staff were very friendly and open about the process of purchasing a car, and we were made to feel like valued customers.

By David M on 12 June 2020 | Verified purchase

Great friendly service, very helpful . Really pleased.

Reply from Rivervale Approved Used Vehicles on 12/06/20

Thanks Dave for your great review!

By Paul C on 26 May 2020 | Verified purchase

Purchased my vehicle during lockdown. Jeff couldn't have been more helpful and the car was amazing! Better prices than the Mercedes dealerships too, so well worth a phone call if you see something you like.

Reply from Rivervale Approved Used Vehicles on 29/05/20

Thanks Paul for your fantastic review!

By Anthony S on 17 May 2020 | Verified purchase

Given the current situation the Rivervale salesman could not have been more helpful. The car arrived today in immaculate condition. I am thrilled with the car and service provided by Rivervale .

Reply from Rivervale Approved Used Vehicles on 23/05/20

Thank you Anthony for your reply and thank you very much for your business!

By Gavin B on 21 April 2020 | Verified purchase

Very helpful and streamlined sale. Good communication and went out of thier way

Reply from Rivervale Approved Used Vehicles on 23/05/20

Thank you Gavin.A pleasure !

By Paul G on 17 April 2020 | Verified purchase

The service I recieved from rivervale was first class. Very happy with the car and the service even as they were closed due to covid 19 the sale director sorted everything out over the phone and let me view the car couldn't test drive the car but rivervale gave me 14 days after I picked the car up to see if I like it and return no questions asked rivervale are even sorting the swap of my private number plate over to the new car and once its completed they will provide new number plates Over all very happy first visit to rivervale and will return to buy my next car would recommend to anyone

Reply from Rivervale Approved Used Vehicles on 18/04/20

Thanks Paul,a pleasure from all at Rivervale.

By Ron B on 16 April 2020 | Verified purchase

A friendly, informative and open discussion on the vehicle I was interested established a high level of trust between myself and the sales director - J - and we completed a satisfying deal. Very pleased.

Reply from Rivervale Approved Used Vehicles on 23/05/20

Thanks Ron for the great review!

By Paul G on 09 April 2020 | Verified purchase

Am very happy with the 5star service I received at rivervale cars they were closed but still happy to deal with me and sell me a nice nice car thanks rivervale for the great service hope to deal with you again

Reply from Rivervale Approved Used Vehicles on 23/05/20

Thanks Paul-A pleasure!

By Martyn G on 20 March 2020 | Verified purchase

A great welcome and experienced sales executive in a relaxed and comfortable environment. All requests were addressed fully and a part exchange agreed at a price I was happy with.

Reply from Rivervale Approved Used Vehicles on 21/03/20

Thank you for your review! I am glad that you had a great experience with us! Jack