Customer reviews of Rivervale Approved Used Vehicles

By Anthony B on 27 June 2019 | Verified purchase

I thought the entire experience with Rivervale and our salesman was excellent. He was courteous throughout and delivered the product that we wanted. We were shown around the complex and everything from extended warranty to Gap Insurance was arranged without any feeling of being pressured to buy. We enjoyed the process so much that we are hopefully going back to Rivervale later in the year when my wife's car is up for renewal.

Reply from Rivervale Approved Used Vehicles on 08/07/19

Good afternoon Anthony, thank you so much for your excellent review. Very much appreciated. We look forward to welcoming you back very soon !! Best Wishes David

By James T on 25 June 2019 | Verified purchase

Excellent experience friendly staff gives real confidence in my purchase everything was easy from initial contact to vehicle handover which was great as driving the car was straightforward because the controls were demonstrated really well. This is my second purchase from Rivervale and i am completely satisfied with the service provided

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi James, thank you so much for your five star review and repeat business. We look forward to welcoming you back when it's time to have another change !! Best wishes David.

By Joshua C on 24 June 2019 | Verified purchase

The sales man was very Helpful and offered useful advice.

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi Joshua, thank you very much for your excellent review. Please keep in touch and do not hesitate to contact us when we can help in the future. Best wishes David.

By Gail H on 21 June 2019 | Verified purchase

From the very first time I spoke to Rivervale I was impressed. Nothing was too much trouble, from taking videos of the car to discussing buying options , getting car delivered , he just made everything so easy. Car was delivered on time as promised and rang to make sure it was clean and unmarked on arrival. Even a follow up call the next day to make sure I was pleased after driving it . The company may be 5 hours away but I’d definitely trust them to find the right car for me and buy from Rivervale again

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi Gail, thank you so much for your five star review. We really appreciate your positive feedback. We hope you continue to enjoy your new car. Please get in touch when we can help in the future. Best wishes David

By Darren R on 13 June 2019 | Verified purchase

The whole process from seeing a vehicle that I liked to actually buying was completely stress free. Very welcoming showroom staff, no sales pitches or intrusive phone calls. Very impressed from start to finish.

By Amie W on 11 June 2019 | Verified purchase

Excellent service from the very start. Extremely impressed with communication and help. The car was in outstanding condition and presented beautifully. 100% faith from all the people dealt with. Wouldn't hesitate from buying from then again.

Reply from Rivervale Approved Used Vehicles on 19/06/19

Hi Amie, so glad you are happy with your new car. Thank you very much for your business and please don't hesitate to contact us when we can help in the future. Best wishes David.

By John N on 11 June 2019 | Verified purchase

Super service. Delivery very smooth and car was in great condition.

Reply from Rivervale Approved Used Vehicles on 11/06/19

Good morning John, thank you so much for your kind comments. your positive feedback is much appreciated. Drive carefully and please feel free to get in touch when we can help again. Kind regards David

By Jakob G on 06 June 2019 | Verified purchase

I bought my car from this furm and dealt with a young guy, nothing was a problem for him and was there if I needed to ask any questions. Couldn’t have had a more smoother experience! Car was in immaculate condition on my arrival. Would most definitely recommend anybody to buy there cars from here. Thanks for everything!

Reply from Rivervale Approved Used Vehicles on 06/06/19

Thank you for your kind review! We hope we can help you out when you are next looking to change you car! In the meantime, enjoy your new Mercedes!

By Chris M on 03 June 2019 | Verified purchase

Very easy to deal with and helped me out with a bargain of a car!! Both Guys I dealt with were excellent help, they don’t try and rip you off or ‘sell’ to you and give you good honest advice, great bunch down at Rivervale, I’ll be back in 4 years!!

Reply from Rivervale Approved Used Vehicles on 11/06/19

Hi Chris, thank you very much for your positive review. Will look forwards to seeing you again in a few years !! Best wishes David.

By Sammy H on 28 May 2019 | Verified purchase

Garage came across really professionally and were really helpful. Found my sales person really went above and beyond to keep me feeling happy with the preparation of pick up works (replacement discs / leather repairs).

Reply from Rivervale Approved Used Vehicles on 11/06/19

Hi Sammy, really glad you enjoyed your purchase experience with us. Your positive review and kind words are much appreciated. Drive carefully and please get in touch when we can help again. Best wishes David.