Customer reviews of Rivervale Approved Used Vehicles

By Roger H on 08 January 2018 | Verified purchase

Very friendly, efficient and hassle-free transaction.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Roger, Thanks very much for leaving your review and I am glad to hear that it was a smooth process. We hope to see you again in the future. Matt

By Tom C on 13 December 2017 | Verified purchase

Bought a used Audi A4 from rivervale and the service was superb. Rivervale and their staff did everything they could to make the experience of buying a new car easy and enjoyable. Even completing admin work of changing my personal plate from my trade in. Would definitely recommend.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Tom, Thanks so much for leaving your kind review, it was a pleasure to meet you. Hopefully see you sometime in the future! Matt

By Michael J on 06 December 2017 | Verified purchase

As a company we have used the guys at Rivervale for years and always received a top class service - this time i decided to order my new private car via Rivervale rather than use the normal Range Rover network - the guys sourced the car very quickly and efficiently and at better terms than i had expected and was indeed offered via the dealer network - an all round great service

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Mike, thank you very much for the kind words. We really appreciate your positive feedback and loyal custom over the years. Look forward to dealing with you again soon !! Kind Regards David

By Steven C on 04 December 2017 | Verified purchase

Very easy process, friendly and helpful staff. Car was as described, and ready for collection on time.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Steven, thank you very much for your positive feedback.It really means a lot to us. Please do not hesitate to contact me if I can be of any assistance in the future. David

By Louise H on 04 December 2017 | Verified purchase

Excellent sales and no pressure sell in a comfortable and well informed setting.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Louise, hope you are keeping well. Thank you so much for your kind words and positive feedback. Please don't hesitate to contact me when I can help again. Kind regards David

By Stuart B on 07 November 2017 | Verified purchase

We had contact with David Marsh who was courteous and very professional. He called us to make sure we were still ok to come to see the car and take it for a test drive because we were out of the local area. The whole buying process was very relaxed with no pressure from David, he was able to answer our questions and nothing was too much trouble. We collected the car last weekend and it was spotless inside and out, David took the time to show us the controls and features of the car before we left the dealership. David called us a few days after the purchase to make sure everything was ok and to contact him if we had any questions. Mr & Mrs Baynham. Bedfordshire

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hello Stuart, thank you so much for your kind words and positive feedback. Hope your new vehicle is still running well. Please don't hesitate to contact me when we can help again, kind regards David

By Ian B on 07 November 2017 | Verified purchase

Excellent experience from start to finish was put at ease and not pressured and talk right through the entire process from beginning to end

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Ian, thank you for your kind words. Please feel free to contact us if we can help in the future. David

By Victoria W on 02 October 2017 | Verified purchase

The transition from viewing vehicles to purchase was professionally conducted by one of Rivervale's sales team. I was welcomed by everyone and made to feel a valued customer immediately. Details of my preferences were taken and within days my new car was found. I part exchanged my old car receiving more towards my new car than expected - one very happy customer!

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Victoria, Thanks so much for leaving a glowing review, it was very nice to meet you and I hope we can be of assistance to you in the future. Matt

By Andrew F on 25 September 2017 | Verified purchase

I received excellent service from this dealer. I am really pleased with the car/price and total package. They treat you as an individual, keep you fully informed and go out of their way to ensure that you have a good experience. Although this purchase was not a brand new car nor my main vehicle, I've bought new Audi's, Mercedes and BMW's in the past and have not received the same level of service from these dealerships.

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Andrew, Thanks so much for your excellent review. It is very much appreciated and I am pleased to hear of the level of service we have provided went above the level you have received before. I hope to see you again in the future. Matt

By Craig J on 16 September 2017 | Verified purchase

This was a fantastic experience buying an approved used car. The guy I dealt with was a top salesman and very interpersonal / friendly. The whole dealership is professional, honest and welcoming. They also did a great deal on the protection for bodywork / interior treatment. I would 100% buy from them again and recommend to others. The used car I got was mint (3 year old - BMW 220i sport) and you couldn't tell it apart from a bran new car. Go visit this place, you won't regret it :)

Reply from Rivervale Approved Used Vehicles on 04/06/18

Hi Craig, I am very pleased you have received an excellent experience with ourselves and it was a pleasure meeting you. We hope you enjoy your new 2 series and look forward to seeing you in the future. Matt