Customer reviews of Rivervale Approved Used Vehicles

By Keith B on 05 May 2019 | Verified purchase

Rivervale has been lovely to purchase a car from.The salesman was so helpful as he was so good at explaining different things about the new car. It's always a worry when you look for another car but he made the experience trouble free.He is a credit to Riverdale.

Reply from Rivervale Approved Used Vehicles on 08/05/19

Hi Keith, Thanks so much for the really kind review. I'm glad it's helped going through the functions on the car, please do pop by if you have any questions or just fancy a coffee! Matt

By Russell B on 04 May 2019 | Verified purchase

Great experience, the team care about the customers and put their interests first

Reply from Rivervale Approved Used Vehicles on 08/05/19

Hi Russell, Thank you so much for the kind review. Please let me know if I can assist you in the future and we hope you enjoy your new Audi! Matt

By James B on 29 April 2019 | Verified purchase

The salesman made my experience of the sale very easy ,he was accommodating and made sure I was fully aware of all the aspects of the sale , the team at Rivervale are very polite and made sure I was aware they knew I was on the premises wether it be a an offer of a hot drink or just a quick check to make sure I was ok , highly recommend Rivervale and very happy with me new car 😎😎😎

Reply from Rivervale Approved Used Vehicles on 03/05/19

Hi James, Thank you so much for your excellent review, really means a lot to the entire team. Drive carefully and keep in touch. Best wishes David.

By Steve M on 29 April 2019 | Verified purchase

A very smooth and easy transaction. I dealt with David from start to finish. I was confident enough in Rivervale that I bought the car unseen and they delivered it to me. The car is superb, very pleased and I would not hesitate in recommending them.

Reply from Rivervale Approved Used Vehicles on 03/05/19

Good afternoon Steve, Thank you very much for your 5 Star review, really appreciate it. Glad you are enjoying your new car. Please contact me if I can help with anything in the future. Kind Regards David.

By Richard K on 02 April 2019 | Verified purchase

David Marsh was the lad that helped me out so the car online give them a call he told me car only came in the morning before so they were waiting for new tyres for the MOT he sorted all that out for me then asked when I needed the car so he could get it delivered when and where I wanted these are very professional and helpful.

Reply from Rivervale Approved Used Vehicles on 03/05/19

Hi Richard, thank you very much for your kind comments and good review. Hope you are enjoying your new car. Best wishes David.

By Fiona M on 02 April 2019 | Verified purchase

Very professional and helpful. I was trading in an older car and buying something a lot newer. River vale were very friendly and explained the pros and cons of each car. Had plenty of time. Would recommend

Reply from Rivervale Approved Used Vehicles on 03/05/19

Hi Fiona, thank you very much for your positive feedback and 5 star review. Very much appreciated. Please contact me if I can help in any way in the future. Best wishes David.

By Keith E on 15 March 2019 | Verified purchase

Totally helpful and friendly staff with no pressure, completely refreshing experience

Reply from Rivervale Approved Used Vehicles on 16/03/19

Thank you for your great review. We are glad to hear you had a good experience with us!

By Brett R on 13 March 2019 | Verified purchase

Nothing was too much trouble, my salesman stayed in touch and kept me apprised every step of the way, and I’m delighted with my car. Huge thanks!

By Michael S on 13 March 2019 | Verified purchase

Very helpful staff. Went in about one car......ended up buying a dream car off the forecourt. Finance was straightford and would recommend the dealers to anyone interested in buying a new or second hand car.

Reply from Rivervale Approved Used Vehicles on 03/05/19

Good afternoon Mike, thank you very much for your positive feedback and excellent review. Very much appreciated. Take care and keep in touch. Best wishes David.

By Kim S on 07 March 2019 | Verified purchase

What a refreshing experience it was to purchase a car from a dealership where I was made to feel valued and not obliged to purchase 'extra's' unlike other dealerships. From the minute I stepped into the showroom, the friendly sales manager dealing with my purchase was a delight. He concisely explained all my financial options, taking great care to provide honest answers to all my questions. At no point did I feel rushed or pressurised. He made sure that I was kept informed throughout the entire transaction - from paying the deposit right through to the day I collected my car. This made the whole deal simple, clear and completely stressless. A follow up call a couple of weeks after purchase from him to check that all was going well with my new purchase and I was happy with the car. That was a new experience and not one I'd had from other dealerships! It's a shame I can't mention any names, if I could, I would give Mr X a 10/10. It was a pleasure doing business with you Rivervale.

Reply from Rivervale Approved Used Vehicles on 13/03/19

Hi Kim, thank you so much for your fantastic review. It really means a great deal to the team here to get such positive feedback. Personally it was a pleasure to deal with you. Please don't hesitate to contact me if I can help in any way in the future. Best wishes and thank you again, David.