Customer reviews of Rivervale Approved Used Vehicles

By Lee W on 16 July 2019 | Verified purchase

. So refreshing from the usual poor experience of buying used cars. Really professional outfit and would recommend highly.

By Luke S on 12 July 2019 | Verified purchase

Absolutely brilliant. Could not fault one thing. Extremely professional, friendly and all round great dealership to deal with. David and Jack are a credit to Rivervale and I wouldn’t hesitate to go back there again when purchasing my next vehicle.

By Hayden W on 11 July 2019 | Verified purchase

I couldn't be happier with my Rivervale experience! After spending some time at the dealership looking at a couple of vehicles that took my interest, their current stock wasn't what I was looking for. However, the salesman took my details and a couple months later let me know that the perfect Z4 described had just arrived! A couple days later and I had placed a deposit on the car, which was seamless and a pleasure to do. They also held the car for a month whilst I got my house in order. Not pushy, super helpful and really relaxed. Great waiting facilities and couldn't be happier with the car or the service. I really recommend looking at how Rivervale can help you find your next car - as it's the best dealership experience I've had (and I've had a few!). I know I'll be coming back for my next car!

By Carol B on 11 July 2019 | Verified purchase

A great experience of buying a car from Rivervale. Our Sales Executive, was very helpful with all aspects of the purchase. He was also extremely knowledgeable and very personable. We were given plenty of time to make our decision , and he did not push the sale at any time. I wouldn't hesitate to recommend the Company or the Sales Exec.

By Nick B on 05 July 2019 | Verified purchase

Very easy to deal with. My requirements were noted and adhered to and any early concerns satisfied

Reply from Rivervale Approved Used Vehicles on 08/07/19

Good afternoon Nick, thank you very much for your repeat business and positive review. Take care and keep in touch. Best wishes David.

By Lloyd T on 29 June 2019 | Verified purchase

Couldn’t have been any smoother, the salesman and I met back in April and I discussed what sort of car I wanted.. he gave me a heads up with every car that got near the spec and even messaged me on holiday. Went above and beyond with the service and managed to get me an amazing deal for the car that ticked every box.

By Anthony B on 27 June 2019 | Verified purchase

I thought the entire experience with Rivervale and our salesman was excellent. He was courteous throughout and delivered the product that we wanted. We were shown around the complex and everything from extended warranty to Gap Insurance was arranged without any feeling of being pressured to buy. We enjoyed the process so much that we are hopefully going back to Rivervale later in the year when my wife's car is up for renewal.

Reply from Rivervale Approved Used Vehicles on 08/07/19

Good afternoon Anthony, thank you so much for your excellent review. Very much appreciated. We look forward to welcoming you back very soon !! Best Wishes David

By James T on 25 June 2019 | Verified purchase

Excellent experience friendly staff gives real confidence in my purchase everything was easy from initial contact to vehicle handover which was great as driving the car was straightforward because the controls were demonstrated really well. This is my second purchase from Rivervale and i am completely satisfied with the service provided

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi James, thank you so much for your five star review and repeat business. We look forward to welcoming you back when it's time to have another change !! Best wishes David.

By Joshua C on 24 June 2019 | Verified purchase

The sales man was very Helpful and offered useful advice.

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi Joshua, thank you very much for your excellent review. Please keep in touch and do not hesitate to contact us when we can help in the future. Best wishes David.

By Gail H on 20 June 2019 | Verified purchase

From the very first time I spoke to Rivervale I was impressed. Nothing was too much trouble, from taking videos of the car to discussing buying options , getting car delivered , he just made everything so easy. Car was delivered on time as promised and rang to make sure it was clean and unmarked on arrival. Even a follow up call the next day to make sure I was pleased after driving it . The company may be 5 hours away but I’d definitely trust them to find the right car for me and buy from Rivervale again

Reply from Rivervale Approved Used Vehicles on 08/07/19

Hi Gail, thank you so much for your five star review. We really appreciate your positive feedback. We hope you continue to enjoy your new car. Please get in touch when we can help in the future. Best wishes David