- Telephone:
- 01273 433480
Customer reviews of Rivervale Approved Used Vehicles
At Rivervale Approved Used Vehicles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Rivervale Approved Used Vehicles
Based on 126 customer reviews
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5
What a great unhurried and friendly experience
By Gregory H on 05 October 2018 | Verified purchase
Extremely good from start to finish. No sharks in sight
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5
A very agreable people
By George D on 03 October 2018 | Verified purchase
Easy and very friendly. The car was immaculate and the transaction was a 100% stress free
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5
First rate.
By Janette B on 17 September 2018 | Verified purchase
Courteous and professional.The whole process in buying my new car was easy, well informed and I’m delighted with my purchase.The salesperson was able to answer any questions asked. I was recommended Rivervale by my son who had purchased his new car recently.Happy to recommend others.
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5
The salesman was exceptional
By Sachin M on 10 September 2018 | Verified purchase
Excellent, felt treated as not just a sales unit very refreshing. Rivervale could teach the main dealers a thing or two.
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5
Excellent service, highly recommended
By Richard S on 07 September 2018 | Verified purchase
The salesman I dealt with, and his colleagues, at Rivervale are a breath of fresh air in an industry that has something of a reputation issue. From my first email enquiry to the day I received my car back (after an issue covered by their in-house warranty team) I have been very well looked after. If only all car dealers would emulate their can-do and approachable attitude! I’d love to name the individual who was outstanding in his service to me as a customer but the autotrader rules prevent it. I hope he sees this and knows who he is.
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5
A pleasurable and painfree experience
By Neil S on 31 August 2018 | Verified purchase
I was on the look out for a BMW 3 series touring. I found the car that fitted the requirements on Autotrader. It is always a leap of faith do business with people you do not know. The experience was far better than expected especially the chap who sold us the car. We had 2 cars to trade in and the gentleman gave us a good price for both. As my wife and are busy people The chap organised 2 men to pick up our vehicles for the 3 series touring they came all the way up from Brighton to Nottingham. Nothing seemed to much bother for Jeff and his team and he displayed a 'can do' attitude. I felt we were not pressurised into the sale and we now have a car that ticks the boxes for the family and my wife ( she is a hard woman to please). I will go back to Rivervale again when need to do to part exchange
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5
Excellent all round
By Thomas R on 15 August 2018 | Verified purchase
Very welcoming and professional. A relaxed, non pressured approach. The young chap who dealt with us was especially helpful and gave us the time and space you need when making a big investment.
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5
Great experience
By Andy H on 07 August 2018 | Verified purchase
Great service, great experience. Matt the sales executive ensured everything went smoothly with the purchase, overseeing all details without any pressure - thanks Matt! Would definitely recommend.
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5
5 Star Customer Service
By Alan P on 06 August 2018 | Verified purchase
From identifying the vehicle we wished to purchase, through to driving away on the day of collection, everything was handled smoothly and professionally. The staff at Rivervale are to be commended for their customer service. Would recommend buying from Rivervale - it's just a shame that we don't live close enough to have our vehicle serviced by them too!!
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5
Top Class Service
By Robert U on 02 August 2018 | Verified purchase
Matt who dealt with my change-over vehicle showed every attention to detail that I desired. He comes highly recommended at Rivervale. The best personal customer care I have experienced, and sure to be after care also. Thank you for dealing with my change-over. Time for some driving!