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Customer reviews of Rivervale Approved Used Vehicles

At Rivervale Approved Used Vehicles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Rivervale Approved Used Vehicles

Rivervale Approved Used Vehicles
5
5.0

Based on 117 customer reviews

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  • 5

    Buy from these guys

    By Tony R on 10 July 2018 | Verified purchase

    Excellent service from start to finish, Fair, reasonable and quick

    Reply from Rivervale Approved Used Vehicles on 10/07/18

    Thank you very much for your positive feedback. We really appreciate it . Thank you for your business and please feel free to contact us if we can help in the future, best wishes David.


  • 5

    A simple and pleasing service!

    By Matthew S on 11 June 2018 | Verified purchase

    Decent main dealer type experience. Took care of number transfer, ran me through warranty and finance options if I had wanted them and car was ready to go on time

    Reply from Rivervale Approved Used Vehicles on 20/06/18

    Thank you for your positive feedback, very much appreciated. Please do not hesitate to contact me when we can help again. David


  • 5

    Excellent service, would highly recommend.

    By Louise M on 11 June 2018 | Verified purchase

    Five star service, it was really great experience buying from them. The car was at a competitive price, no high pressure sales and they were really friendly and knowledgeable. We also liked that we were able to take the car out for a test drive on our own with the children and car seats to get a really good feel for what it would be like owning the car. It came serviced, MOT’d and valeted to a very high standard.

    Reply from Rivervale Approved Used Vehicles on 20/06/18

    Thank you so much for your great review. Positive feedback is really appreciated by the team. Take care and please don't hesitate to contact me when we can help again. Best wishes David


  • 5

    A pleasure to do business here

    By Arvin M on 11 June 2018 | Verified purchase

    Rivervale in Portslade provided me with an outstanding purchase experience. From my first enquiry to handover, my questions and concerns were dealt with in a very professional manner. I was given an extended test drive and ample time to consider my purchase. All staff at the dealership are courteous and very responsive. I would highly recommend this dealership.

    Reply from Rivervale Approved Used Vehicles on 20/06/18

    Hi Arvin, thank you very much for your excellent review. You loyal custom is very much appreciated. Best wishes and keep in touch, David.


  • 5

    Great seller.Hope to do business again soon.

    By Frans Z on 10 June 2018 | Verified purchase

    The salesmen I dealt with is a very handsome and smart guy.He mad the transaction very easy as he was prepared when I arrived.


  • 5

    Top dealership and friendly staff

    By Robert C on 08 June 2018 | Verified purchase

    My initial enquiry was answered within 10 minutes which I was super impressed with and led to feel this place wanted my business. The salesman MJ (cant name individuals on here) was professional and didn't rush a fussy customer like me during the deal or on handover. The car was valeted to the highest standard and was worth the drive from Essex to Brighton. Very happy with car.

    Reply from Rivervale Approved Used Vehicles on 12/06/18

    Hi Robert, Firstly, thank you so much for your kind review and we are very pleased to hear you are very happy with the car. You have picked a lovely vehicle and we hope to see you again in the future. Matt


  • 5

    5 star customer care- expect no less!

    By Ruchika R on 04 June 2018 | Verified purchase

    We had a great experience with Rivervale. The office is quite relaxed. The sales person explained the details of the car we were interested in buying. It was a no-pressure conversation and we got information about any issues with the car upfront. We were also informed about the warranty, service, Gap RTI and other options available for us to purchase. The car's alloy wheels and other cosmetics were refurbished prior to delivery. Very happy with Rivervale's attention to detail.

    Reply from Rivervale Approved Used Vehicles on 05/06/18

    Hi Ruchika, I am so pleased to hear you have had an excellent experience buying from us and it was a pleasure to meet you and your family. You have purchased a lovely vehicle and we hope to see you again in the future. Please call me directly should you need any assistance. Matt


  • 5

    Mercedes Benz AMG purchase.

    By Ben L on 04 June 2018 | Verified purchase

    Had a great experience at Rivervale from start to finish. The team were communicative, patient and informative and I didn't feel pressured into the sale at all. Exemplary service.

    Reply from Rivervale Approved Used Vehicles on 05/06/18

    Hi Ben, Thanks so much for leaving your kind words and a 5 star rating, it was a pleasure to meet you. We hope you enjoy your Mercedes-Benz. Matt


  • 5

    A1 Garage and A+ salespeople would highly recommen

    By Mark B on 30 May 2018 | Verified purchase

    From the moment I walked through the door was greeted by courteous and professional people, cannot recommend this garage enough.. thank you again for a great service.

    Reply from Rivervale Approved Used Vehicles on 04/06/18

    Hi Mark, Thanks very much for leaving your kind words and I am glad to hear you recieved a great service. We hope to see you again in the future. Matt


  • 5

    Great service!

    By Dean T on 24 May 2018 | Verified purchase

    Brilliant professional service and very pleased with my car.

    Reply from Rivervale Approved Used Vehicles on 31/05/18

    Hi Dean, Thanks very much for your glowing review. We are always here if you need us. Matt Jones